
In or Out: Staffing and Managing a Successful Sales Team
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- How to decide whether in-house or outsourced sales is best for your association.
- How to help your team achieve the best possible results.
- How to evaluate your team’s success in more ways than just revenue.
Carrie McIntyre
Principal
Carrie McIntyre is the Founder & Principal of Navigate, where she helps associations grow non-dues revenue by aligning member value with industry partner needs and enhancing the sales skills of those in revenue-generating roles. With 30 years of sales and customer success experience in the association space, Carrie empowers professionals — regardless of their sales experience — to drive revenue with confidence. Known for her fun, tactical, and authentic approach, her Non-Dues Revenue Base Camp program equips small to mid-sized associations with the tools to grow sponsorship, exhibit, and advertising revenue… and even enjoy wearing their sales hat.
Carrie is a frequent speaker for organizations like PAR, ASAE, TSAE, Associations North, Non Dues-a-Palooza, and others. She serves on the Awards Committee of the Association Women Technology Champions, the Affiliate Alliance Committee of the Texas Society of Association Executives, and the Industry Partner Alliance of the American Society of Association Executives. Carrie is also the fractional Chief Revenue Officer at Matchbox, where she helps associations launch successful Demo Day programs that connect members with industry partners.
Jodi Ashcraft
Director of Media & Event Sales
Jodi Ashcraft is the Director of Media & Event Sales at the American Psychological Association (APA). In that role she manages the strategic innovation, growth, and implementation of APA’s advertising, exhibit, and sponsorship initiatives in addition to the Association’s Strategic Alliance and Member Advantage Programs. Her decades-long career in non-profit media and event sales spans many market and industry changes, including the transformations we are all experiencing today.
Addy M. Kujawa, CAE, DES
Chief Executive Officer
Addy Kujawa, CAE, is the CEO of the American Alliance of Orthopaedic Executives (AAOE) and a results-oriented, creative, and energetic leader with almost 25 years of association management experience. During her first six years as AAOE’s CEO she led them out from under another association, moved the association to another state, and doubled the staff to manage an expanded menu of products and services while ensuring steady membership growth and financial stability.